Should we remove hardware requirements or reviews, because then you could argue you weren’t informed about the game not being your type? Are game demos bad?
Informing the customer being bad sounds backwards. This could only backfire if the fps prediction is wrong, and I still think for most people this would a positive, I wanted a feature like this.
i’m saying they could easily use it as an excuse to eliminate customer service and refunds because game stores and game companies are generally shitty and anti consumer.
Again, reviews? Game demos? Those are already excuses if they wanted to (and could in the first place, since refunds are probably required by law, as the other reply). This fps prediction IS customer service.
i mean. i like steam a lot, but the return window was not adopted because steam thought it was fair, but mainly because they were being forced to by an australian law suit. so i don’t think this is an immediate fear
feel like this is ultimately bad because it just means they’ll make it harder to refund
Should we remove hardware requirements or reviews, because then you could argue you weren’t informed about the game not being your type? Are game demos bad?
Informing the customer being bad sounds backwards. This could only backfire if the fps prediction is wrong, and I still think for most people this would a positive, I wanted a feature like this.
i’m saying they could easily use it as an excuse to eliminate customer service and refunds because game stores and game companies are generally shitty and anti consumer.
Again, reviews? Game demos? Those are already excuses if they wanted to (and could in the first place, since refunds are probably required by law, as the other reply). This fps prediction IS customer service.
i mean. i like steam a lot, but the return window was not adopted because steam thought it was fair, but mainly because they were being forced to by an australian law suit. so i don’t think this is an immediate fear
The 2 hour of gameplay / 2 week ownership refund window isn’t going anywhere, which is where almost all refunds happen.
the refund is automatic with no questions asked.